Policy and Terms
Exchange Terms
We want you to be happy with what you receive. Here is how exchanges work for our men’s collection of pocket squares, neckties, ascots, lapel pins, accessories and gift boxes.
Any product can be exchanged within 15 days if it was not delivered as shown in the image, or if a wrong order was delivered.
If you do not like your product, or for any other reason, you can exchange it within 15 days.
We do not offer returns or refunds. Products can only be exchanged.
Even when you exchange a product, the delivery charges are paid by the customer.
Delivery Policy
Clear timelines and charges, so you know what to expect from the moment your order is confirmed.
Ready products are delivered within 2 to 3 business days after your order is confirmed.
Bulk customization for schools, events and offices usually takes 8 to 10 business days, and sometimes longer, depending on the customization and the quantity.
Large and bulk orders can need extra time. We share the expected date with you when we confirm your order.
Orders with a subtotal up to Rs. 4,999 have a flat delivery charge of Rs. 200, which is added to your order total. Delivery is free when your subtotal is above Rs. 4,999.
Bulk customization orders need a 25% advance payment before we begin. Regular orders need no advance and are paid in cash on delivery.
Privacy Policy
We only ask for what we need to prepare, deliver and support your order, and we handle it with care.
The name, phone number, email, delivery address and order notes you give us when you order, and the payment receipts you send us.
To confirm, prepare and deliver your order, to contact you about it, and to verify your payment.
Only our team and the delivery partners who deliver your order. We never sell or rent your information to anyone.
We never ask for card details. Receipts you send for bank transfers or wallet payments are used only to confirm your order.
We take reasonable steps to protect your information, and we keep it only as long as we need it for orders, records and support.
You can ask us to correct or delete your information at any time by messaging us on WhatsApp.